This webinar will discuss the basics of managing your customer database, and how doing so can help you grow your business, even during tough economic times.
⦁Why CRM and marketing automation are essential to your business
⦁How you can systematically improve customer satisfaction and retention
⦁How you can nurture your contacts through the buyer’s journey
⦁How you can better align your sales and marketing activities
⦁Why customer loyalty is more important ever during a time of crisis
Presenter
Alison Lindemann
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