EworksWSI Cyprus Digital Marketing Blog

Last Post added on 16-Jul-2021 | Total Posts: 389

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Using your own SMTP server with a CYTANET e-mail account in Cyprus ( this)

We show how to setup the incoming pop3 and outgoing smtp servers of your CYTA, NMTN, Primetel and OTEnet email accounts.


Summary: We show how to setup the incoming pop3 and outgoing smtp servers of your CYTA, NMTN, Primetel and OTEnet email accounts.

Wordpress lessons in Cyprus

E-mailing in Cyprus

Cytanet email parameters setup by EworksWSICytanet

Many individual internet users as well as businesses in Cyprus are are subscribed to Cytanet internet services that includes one or several email addresses @cytanet.com.cy

Cytanet SMTP or outgoing mail server

E-mailing solutions in CyprusFor outgoing mail, Cytanet requests for all CYTANET email accounts to use exclusively the CYTANET SMTP server (supporting the use of port 587 with TLS and user identification). Cytanet’s outgoing mail server is mail-out.cytanet.com.cy and will not allow users to specify their own SMTP server 

On imap, Cytanet’s outgoing mail server is mail-out.cytanet.com.cy and supports the use of port 587 with TLS and cytanet user identification, i.e. the user id and password you received from Cyta when subscribing to the service.

This can be an issue if you intend to use your Cytanet internet connection for professional e-mail campaigns as Cytanet restricts the maximum number of e-mails that can be sent in one go (bulk mail) to 180.

Update as of 24-05-2013:
It seems that CYTA restricts the number of bulk email messages that can be sent through a CYTA email account:
554 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: sorry, 100 recipients per day

Cytanet incoming mail server (POP3)

Cytanet Incoming pop3 Mail serverIncoming mail is delivered by the Cytanet pop3 mail server: mail.cytanet.com.cy followed by the  login name and password that Cytanet has assigned.

If you are accessing your mail from more than one computer or Smartphone, consider leaving a copy of the messages on the mail server. In Outlook you can set this option on the Advanced tab in Internet E-mail settings - More Settings.... - Advanced - Click the option: Leave a copy of the messages on the Server.



Cytanet Cyprus incoming emil IMAP server settings

Cytanet incoming mail server (IMAP)

Cytanet’s incoming mail server is mail.cytanet.com.cy supports the more advanced email IMAP standard using the security protocol TLS over port 143.

Cytanet Webmail

Cytane webmailYou can access your Cytanet mail box from any browser (you do not need an e-mail client like Outlook or Eudora, ...) at https://webmail.cytanet.com.cy followed by your login name (just enter the login name you received from CYTA, not the whole email address as you would do in Gmail or Yahoo mail) and password. The capacity of a Cytanet Mailbox is 2GB and the maximum size of an individual email message (send/receive) is 40ΜΒ.


Other ISP e-mail settings in Cyprus - incoming outgoing servers

Primetel Email server settings


Incoming Mail Server: mail.primehome.com
Outgoing Mail Server: mail.primehome.com

OTENET Cyprus Outgoing server email settings




OTEnet Outgoing Mail Server: smtp.otenet-telecom.net



MTN email settings incoming outgoing servers cyprus 


MTN Outgoing Mail Server: smtp.mtnmail.com.cy
cablenet Cyprus email settingsCablenet

Cablenet Cyprus email accounts can be accessed through POP3 or IMAP Username: username@cablenet.com.cy Password: The password registered in the Cablenet Customer Service Agreement 

Incoming Mail Server (POP3 or IMAP server): mail.cablenet.com.cy 

Outgoing Mail Server (SMTP server): mail-out.cablenet.com.cy


Summary of all Cyprus ISP outgoing server details:

Internet Service Providers in Cyprus (Outgoing Mail Servers - SMTP)
Netrunner (CYTA) mail-out.cytanet.com.cy
Netway mail.netmail.com.cy
CableNET mail-out.cablenet.com.cy
Spidernet nautilus.spidernet.net
OTEnet smtp.otenet-telecom.net
Primetel mail.primehome.com
LogosNet smtp.logosnet.cy.net
AvacomNet mail.avacom.net
Wave Speed mail-out.mailspeed.net


Click here to take the short WSI course: Learn how to set up an email account for different e-mail clients.

Exchange Server and Static IP

As per Cyta's support Centre, if you intend to use your own SMTP server, you'd need to install an exchange Server and lease a static IP address.
Individual users typically do not use Exchange Server e-mail accounts; instead they use a POP3 e-mail account with an Internet service provider (ISP, like Cytanet or others) or use a Web-based e-mail service (Gmail, Yahoo, etc). If you use a POP3 e-mail account, your will need to use your ISP specific account information.

Your ISP can provide static IP addresses but the cost is significantly higher than a 'regular' subscription.

Is it worth for your business?

The first question to ask is if e-mailing is essential to your operation.
If the answer is positive, a managed e-mailing service could be the solution.

At EworksWSI we provide WSI eFusion professional e-mailing for businesses in Cyprus.
This professional e-mailing system is available to our clients in Cyprus and will allow to manage lists of subscribers, their segmentation, html based email design, extensive reporting on delivery, bounced, opening and click through rates and much more.

If you rely on e-mailing to keep in contact with your clients and prospcets a serious e-mailing system is worth to be considered.
Want to learn more about email marketing? Listen to the recording of the WSI webinar of July 24th, 2014 on professional email marketing:
WSI Educational Webinar on Email Marketing

Many e-mail systems are available on the market and not all correspond to your requirements.

Not sure which Email Marketing system to use?

Get in touch with an expert Trainer today

get in touch

To find out more about how the WSI can work for your business: Give us a call at +357-22675747


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Author: Hartmut Clasen WSI
Hartmut is running EworksWSI in Cyprus. WSI is the #1 digital marketing company worldwide with offices in over 80 countries. EworksWSI Cyprus is well equipped to bring WSI's knowledge of global digital marketing trends to your business to achieve the best results in Cyprus. Eworks WSI provides webdesign, hosting, Search marketing like PPC and SEO as well as mobile marketing services in Cyprus.

Anonymous commented on 06-Jul-2011 01:10 PM Rating:
Thanks for this update, it is very useful !

Anonymous commented on 30-Oct-2011 06:40 PM Rating:
Hi, Although I can receive emails via my existing POP3 account I cannot send through my the existing SMTP address. I changed the SMTP address to : mail-out.cytanet.com.cy but it still doesn't function. Can you possibly suggest a solution? Thanks, Martin

Eworks WSI commented on 30-Oct-2011 08:56 PM Rating:
Hi Martin, If you use Outlook, the Outgoing mail server is correctly set. In addtion you need to set the Outgoing Server credentials: Click on More settings... On the third tab (Outgoing Server): click 'My outgoing server (SMTP) requires authentication'
and chose Log on using with the Username and password you received from your CYTA. Should work like with the above. Please let us know. Best regards Eworks WSI support

Anonymous commented on 17-Apr-2012 12:14 PM Rating: 5 out of 5 stars
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Anonymous commented on 08-Aug-2013 01:04 PM Rating: 4 out of 5 stars
I visit everyday some blogs and sites to read articles or reviews, however this weblog gives feature based articles.

Anonymous commented on 11-Oct-2013 05:20 AM Rating:
Excellent information, keep up the great work.

Maria commented on 30-Apr-2014 04:40 PM Rating: 3 out of 5 stars
My laptop has just been formatted, when I tried to put the settings in outlook for my mail, it set up the account but I don't receive any mail. Please help

EworksWSI support commented on 30-Apr-2014 05:51 PM Rating:
Maria, if your mail provider is CYTANET, create a new mail account in Outlook: you probably need to configure the account manually with the following parameters: Name, email address (you know) incoming server: POP3, mail.cytanet.com.cy followed by the login name and password that Cyta has given you. outgoing server SMTP mail-out.cytanet.com.cy Leave all other boxes unchecked. Click Test Account button, you should see 2 green checkmarks, if not, please post here the error message you get. Support EworksWSI

security bullguard commented on 05-Jul-2014 07:51 PM Rating: 4 out of 5 stars
This is my first time visit here and i am actually pleased to read everthing at single place.

Marios commented on 21-Dec-2014 10:57 AM Rating: 4 out of 5 stars
you only have to change outgoing mail SMTP to mail-out.cytanet.com.cy then more settings then outgoing mail server, then tick log on using enter the persons you are using account of user name and password then go advanced and change outgoing server port to 587

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Isabella Masalis commented on 28-Dec-2017 06:49 AM Rating: 4 out of 5 stars
Thanks for sharing! This is quite nice information for internet marketers. Nicely written and executed too. Keep sharing information! Nicosia PC

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