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Using your own SMTP server with a CYTANET e-mail account in Cyprus 

E-mailing in Cyprus


Many individual internet users are are subscribed to Cytanet internet services in Cyprus.

Cytanet SMTP or outgoing mail server

E-mailing solutions in CyprusFor outgoing mail, Cytanet requests for all CYTANET email accounts to use exclusively the CYTANET SMTP server ( port: 25) and will not allow users to specify their own SMTP server.

This can be an issue if you intend to use your Cytanet internet connection for professional e-mail campaigns as Cytanet restricts the maximum number of e-mails that can be sent in one go (bulk mail) to 180.

Update as of 24-05-2013:
It seems that CYTA restricts the number of bulk email messages that can be sent through a CYTA email account:
554 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: sorry, 100 recipients per day

Cytanet incoming mail server (POP3)

Cytanet Incoming pop3 Mail serverIncoming mail is delivered by the Cytanet pop3 mail server: followed by the  login name and password that Cytanet has assigned.

If you are accessing your mail from more than one computer or Smartphone, consider leaving a copy of the messages on the mail server. In Outlook you can set this option on the Advanced tab in Internet E-mail settings - More Settings.... - Advanced - Click the option: Leave a copy of the messages on the Server.

Cytanet incoming mail server (IMAP)

Cytanet’s incoming mail server is supports the more advanced email IMAP standard using the security protocol TLS over port 143.

Cytanet Webmail

Cytane webmailYou can access your Cytanet mail box from any browser (you do not need an e-mail client like Outlook or Eudora, ...) at followed by your login name (just enter the login name you received from CYTA, not the whole email address as you would do in Gmail or Yahoo mail) and password.


Other ISP e-mail settings in Cyprus - incoming outgoing servers

Primetel Email server settingsPrimetel

Incoming Mail Server:
Outgoing Mail Server:


OTEnet Outgoing Mail Server:


MTN Outgoing Mail Server: 

Summary of all Cyprus ISP outgoing server details:

Internet Service Providers (Outgoing Mail Servers - SMTP)
Netrunner (CYTA)


Click here to take the short WSI course: Learn how to set up an email account  for different e-mail clients.

Exchange Server and Static IP

As per Cyta's support Centre, if you intend to use your own SMTP server, you'd need to install an exchange Server and lease a static IP address.
Individual users typically do not use Exchange Server e-mail accounts; instead they use a POP3 e-mail account with an Internet service provider (ISP, like Cytanet or others) or use a Web-based e-mail service (Gmail, Yahoo, etc). If you use a POP3 e-mail account, your will need to use your ISP specific account information.

Your ISP can provide static IP addresses but the cost is significantly higher than a 'regular' subscription.

Is it worth for your business?

The first question to ask is if e-mailing is essential to your operation.
If the answer is positive, a managed e-mailing service could be the solution.

High Performance Email Marketing

At EworksWSI we use WSI Digital Marketing PRO as professional e-mailing solution.
This professional e-mailing system is available to our clients in Cyprus and will allow to manage lists of subscribers, their segmentation, html based email design, extensive reporting on delivery, bounced, opening and click through rates and much more.

If you rely on e-mailing to keep in contact with your clients and prospcets a serious e-mailing system is worth to be considered.

Want to learn more about email marketing? Participate at the next WSI webinar July 24th, 2014 on professional email marketing:

Many e-mail systems are available on the market and not all correspond to your requirements.

Not sure which one to use?

Contact your EworksWSI consultant here

Eworks WSI - We simplify the Internet in Cyprus
Author: Hartmut Clasen
Hartmut is running EworksWSI in Cyprus
Anonymous commented on 06-Jul-2011 01:10 PM
Thanks for this update, it is very useful !
Anonymous commented on 30-Oct-2011 06:40 PM
Hi, Although I can receive emails via my existing POP3 account I cannot send through my the existing SMTP address. I changed the SMTP address to : but it still doesn't function. Can you possibly suggest a solution? Thanks, Martin
Eworks WSI commented on 30-Oct-2011 08:56 PM
Hi Martin, If you use Outlook, the Outgoing mail server is correctly set. In addtion you need to set the Outgoing Server credentials: Click on More settings... On the third tab (Outgoing Server): click 'My outgoing server (SMTP) requires authentication'
and chose Log on using with the Username and password you received from your CYTA. Should work like with the above. Please let us know. Best regards Eworks WSI support
Anonymous commented on 17-Apr-2012 12:14 PM
Hello there! This blog post could not be written any better! Reading through this article reminds me of my previous roommate! He always kept preaching about this. I am going to send this article to him. Fairly certain he's going to have a very good read.
Thanks for sharing!
Anonymous commented on 08-Aug-2013 01:04 PM 4 out of 5 stars
I visit everyday some blogs and sites to read articles or reviews, however this weblog gives feature based articles.
Anonymous commented on 11-Oct-2013 05:20 AM
Excellent information, keep up the great work.
Maria commented on 30-Apr-2014 04:40 PM 3 out of 5 stars
My laptop has just been formatted, when I tried to put the settings in outlook for my mail, it set up the account but I don't receive any mail. Please help
EworksWSI support commented on 30-Apr-2014 05:51 PM
Maria, if your mail provider is CYTANET, create a new mail account in Outlook: you probably need to configure the account manually with the following parameters: Name, email address (you know) incoming server: POP3, followed by the login name and password that Cyta has given you. outgoing server SMTP Leave all other boxes unchecked. Click Test Account button, you should see 2 green checkmarks, if not, please post here the error message you get. Support EworksWSI
Marios commented on 21-Dec-2014 10:57 AM
you only have to change outgoing mail SMTP to then more settings then outgoing mail server, then tick log on using enter the persons you are using account of user name and password then go advanced and change outgoing server port to 587

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