Live Chat adds the "human" touch and interaction to websites and support
At its best, the internet simulates the human experience… a tough job with one-way conversations typically being the recourse.
So how then can you fully engage your visitors "Real Time"? Actually, it's called Total Live Chat.
Here's how it works:
- A visitor goes to your website
- A live Chat widget bounces into place right in front of them
- If they are truly interested they just click on it, and your Agents:
- - engage them in a conversation
- - Answer their questions, collect their details, add them to your CRM and mailing lists
- - Close a sale
What are the benefits of Live Chat?
- Internal analysis indicates an increase in leads from online advertising by 30%
- Immediately connect with your most engaged visitors
- Higher conversion rate of your precious traffic
- Reduces website abandonment
- Enhances the reputation of being a 'real' company